Frequently Asked Questions

Frequently Asked Questions

Have a question? Please check our knowledgebase first.

A: We accept major credit cards and cash.

A: Please remove all jewelry and make up (if possible) prior to your service. If you prefer to use your own cleanser and moisturizer, please bring them along.

A: If you are running late for an appointment, we will do our best to accommodate you however we might have to reschedule your appointment. Please see our cancellation policy.

A: We recommend that guests arrive at least 5 minutes prior to scheduled appointment times.

A: Please cancel your appointments 24 hours in advance to allow other guests ample time to schedule appointments in your absence. Cancellations made less than 24 hours in advance or “no shows” may be required to reserve their next appointment with a credit card. If the customer cancels without giving 24hr notice then they will be charged 100% of the treatment price. Prices and services are subject to change without notice. Treatments scheduled within 24 hours of the appointment time will be charged 100% of the treatment price if cancelled or “no show.”

A: Appointments in advance are preferred and should be scheduled at least 7 days in advance to guarantee availability. However, we recognise that it is not always possible to have advance notice so we will try to accommodate all requests to the best of our ability.

A: Free consultations are provided upon request with pleasure.

A: Yes, at Nakota Spa we are certified technicians by the technology providers. In addition, we are an incorporated business which is appropriately insured and approved by Health Ontario for meeting all health regulation requirements. The certificates can be viewed in the Spa.

A: Nakota Spa is a home based business and as such the overhead costs are not as high. Working in skin care is our passion and as such by keeping our costs low, we both win. This means a better price and experience for our guests along with a friendly, safe, relaxing and pleasant environment where you get personalized treatments at affordable prices.

A: In general, our regular prices are well below the market prices in Ottawa and our specials are lower than many ‘package’ prices that require advance payment on multiple treatments. We believe that there should be no need to outlay large amounts of monies up front to get the best prices. Our philosophy is that the latest technology that makes us look and feel beautiful should be affordable at all times anytime.

A: The spa is open 6 days a week; Monday – Wednesday from 9:00 am to 5:00 pmThursday – Friday from 10:00 am to 8:00 pm and Saturday  from 10:00 am to 6:00 pm.  We are always open for appointments outside these time, Sundays and Holidays.  Nakota Spa is home based and as such we are easily accessible.


OxyGeneo vs. Other Facial Treatment
OxyGeneo 3 in 1 Facial Other facial treatment machines
Exfoliation and cleansing of the skin Yes
Pleasant and soothing.
Suction/Vaccum free Yes
Completely safe
Individual packets
(no sharing of treatment heads )
Revolutionary single-use capsugen.
No transmission of germs or bodiy fluids
Cleaning required after each and every treatment.
Mechanical pumps need ongoing attention and maintenance.
Oxygenation Yes
Backed by science and works with
the natural process of the body
Suction often causes vascular lesions, broken capillaries, redness and irritation.
Optimal & Natural Infusion Yes
Highly effective! After the skin is
oxygenated from within, the skin is in optimal condition to
naturally absorb the nutrient-rich active
Attempts to forcefully inject materials into the skin
Fast treatment (No downtime.) Yes No
Tested on Animals, Paraben Free, Sulfate Free, Gluten Free
Yes ??